Privacy Policy

ECT by Bariq operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated online shopping experience. This store is built on WordPress and WooCommerce, which enable us to sell products and manage transactions online.

This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, make a purchase, create an account, or otherwise interact with the Services. If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy will govern with respect to the collection and processing of personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you. This does not include information that has been anonymized or de-identified.

Depending on how you interact with the Services, we may collect the following categories of personal information:

Contact information including your name, billing address, shipping address, email address, and phone number.
Payment information including payment method details and transaction confirmations. Payment details are processed securely by third-party payment gateways and are not stored on our servers.
Account information including usernames, passwords, preferences, and settings if you create an account.
Order and transaction information including products viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled.
Customer communications including messages, emails, or support requests sent to us.
Device and technical information including IP address, browser type, device information, and cookies.
Usage data including how you browse, interact with, and navigate the website.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you, such as when you place an order, create an account, subscribe to emails, or contact us.
Automatically, through cookies and similar technologies when you browse or use the website.
From service providers, such as payment processors, shipping providers, analytics tools, and website plugins.
From third-party platforms, such as social media or marketing tools, where permitted by law.

How We Use Your Personal Information

We may use your personal information to:

Provide and manage the Services, including processing orders, payments, shipping, returns, and account management.
Improve and personalize your experience, including remembering preferences and recommending products.
Communicate with you, including responding to enquiries, providing customer support, and sending order updates.
Marketing and promotions, such as sending newsletters or promotional emails (you may opt out at any time).
Security and fraud prevention, including protecting our website, customers, and business.
Legal and compliance purposes, including meeting legal obligations and enforcing our policies.

Disclosure of Personal Information

We may share your personal information in limited circumstances, including:

With service providers who assist with payment processing, website hosting, analytics, email marketing, order fulfillment, and delivery.
With marketing and advertising partners, where permitted by law.
When required by law, regulation, or legal process, such as responding to subpoenas or lawful requests.
In connection with a business transfer, such as a merger or sale of assets.

All third parties are required to handle personal information in accordance with applicable privacy laws.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze usage, and support marketing efforts. You may disable cookies through your browser settings, although this may affect website functionality.

Third-Party Websites

The Services may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external sites. We encourage you to review their privacy policies before providing personal information.

Children’s Information

The Services are not intended for use by children under the age of majority. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us to request deletion.

Data Security and Retention

We take reasonable measures to protect your personal information; however, no system is completely secure. Information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Your Rights

Depending on your location, you may have rights to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Request a copy of your personal data
Opt out of marketing communications

Requests can be made using the contact details below. We may need to verify your identity before processing requests.

International Transfers

Your personal information may be stored or processed outside your country of residence. Where required, appropriate safeguards will be applied in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

ECT by Bariq
Email: etcbybariq@gmail.com
Address: 41 Graniet St, Nirvana, Polokwane, Limpopo, 0699, South Africa